Existing clients

Support

At CNSolutions, we’re dedicated to providing fast, reliable IT support tailored to your needs. Reach us however suits you — it all ends up in the same place, and nothing gets lost.

How to reach us

Four ways in

Urgent? Call. Everything else is fine by email or portal, and both create a tracked ticket automatically.

Phone 626-674-3620 Fastest for anything urgent or stopping work.
SMS 626-674-3620 Text us — same number.
Email [email protected] Creates a tracked ticket automatically.
Support portal Submit and track tickets See status and history for everything you have raised.

Helpful resources

Self-service

Remote support

Start a remote session when an engineer asks you to.

help.cn-s.org

New user request

Onboarding someone? Tell us who they are and what they need.

Start a request

Not a client yet?

You are in the wrong place — but only just

This page is for organizations we already look after. If you are considering us, the new business form is the right route and it reaches us the same day.

Something broken right now?

Call us. A phone call beats a form every time when work has stopped.

Or call 626-674-3620 · [email protected]