Services
A full IT department’s worth of capability, delivered as a service. Take all of it, or take the parts your own team does not want to carry.
Core managed services
The day-to-day. This is where most of the value is, and it is the part that is hardest to fake — it either works on a Tuesday morning or it does not.
The service most of your staff will judge us on. Reachable by phone, SMS, email or the client portal, with remote access built into the monitoring agent so we can be on the machine in seconds rather than talking someone through a menu.
Windows, macOS and Linux endpoints monitored continuously, patched on an agreed schedule, and inventoried automatically so the asset list is never a guess.
Physical and virtual servers, hypervisors, storage and the services that sit on them. We watch capacity and age as closely as we watch uptime, because the expensive outages are the predictable ones.
Firewalls, switching, wireless and remote access — designed, installed and then actually managed, including the site-to-site and remote-worker connectivity that tends to get set up once and never looked at again.
Security & continuity
Security controls chosen because they stop real attacks, and a recovery position we have actually tested.
Layered, practical controls aimed at the attacks that actually hit businesses your size — credential theft, business email compromise and ransomware.
The identity hygiene that stops an old account becoming someone else’s way in — across Active Directory and your cloud tenancy.
Backups are only worth what a restore proves. We monitor every job and test recovery, rather than reporting a green tick and hoping.
Cloud, people & planning
Identity, cloud tenancy, procurement and forward planning — the parts that quietly determine whether IT feels organized or chaotic.
Tenant administration, Exchange Online, Teams, SharePoint and OneDrive, licensing and security baselines — run properly rather than left on defaults.
Full Workspace administration: users, groups, organizational units, sharing controls and device policy.
A repeatable, tracked process for people joining, moving and leaving — the single most common source of both frustration and security exposure.
Hardware and software sourced, configured and delivered ready to work, with the licensing sorted before it lands on a desk.
Regular reviews of what you own, what it costs, what is aging out and what we would do about it — so nothing arrives as a surprise invoice.
The evidence side of compliance: documented assets, access, changes and controls, available when an auditor or an insurer asks.
How we engage
Most clients are fully managed, but it is not the only option.
We are your IT department. Monitoring, support, security, planning and procurement under one agreement.
You have internal IT. We provide the tooling, the monitoring and the after-hours cover so they can focus on the work only they can do.
A migration, an office move, a network rebuild or a security clean-up — scoped and delivered as a defined piece of work.
That is a normal place to start. Tell us what is going wrong and we will tell you what we would fix first.
Or call 626-674-3620 · [email protected]