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AI Data Breaches are Rising! Here’s How to Protect Your Company  

Artificial intelligence (AI) is rapidly transforming industries. It offers businesses innovative solutions and automation capabilities. But with this progress comes a growing concern: AI data breaches. As AI becomes more integrated into our systems, the risks increase. The data it collects, analyzes, and utilizes becomes a target.

A recent study on AI security breaches revealed a sobering truth. In the last year, 77% of businesses have experienced a breach of their AI. This poses a significant threat to organizations. A breach can potentially expose sensitive data as well as compromise intellectual property and disrupt critical operations.

But wait before you hit the panic button. Let’s explore why AI data breaches are on the rise and what steps you can take to safeguard your company’s valuable information.

Why AI Data Breaches are Growing in Frequency

Several factors contribute to the increasing risk of AI data breaches:

  • The Expanding Attack Surface: AI adoption is increasing fast. As it increases, so does the number of potential entry points for attackers. Hackers can target vulnerabilities in AI models and data pipelines. As well as the underlying infrastructure supporting them.
  • Data, the Fuel of AI: AI thrives on data. The vast amount of data collected for training and operation makes a tempting target. This data could include customer information, business secrets, and financial records. And even personal details of employees.
  • The “Black Box” Problem: Many AI models are complex and opaque. This makes it difficult to identify vulnerabilities and track data flow. This lack of transparency makes it challenging to detect and prevent security breaches.
  • Evolving Attack Techniques: Cybercriminals are constantly developing new methods to exploit security gaps. Techniques like adversarial attacks can manipulate AI models. This can produce incorrect outputs or leak sensitive data.

The Potential Impact of AI Data Breaches

The consequences of an AI data breach can be far-reaching:

  • Financial Losses: Data breaches can lead to hefty fines, lawsuits, and reputational damage. This can impact your bottom line significantly.
  • Disrupted Operations: AI-powered systems are often critical to business functions. A breach can disrupt these functionalities, hindering productivity and customer service.
  • Intellectual Property Theft: AI models themselves can be considered intellectual property. A breach could expose your proprietary AI models, giving competitors a significant advantage.
  • Privacy Concerns: AI data breaches can compromise sensitive customer and employee information. This can raise privacy concerns and potentially lead to regulatory action.

Protecting Your Company from AI Data Breaches: A Proactive Approach

The good news is that you can take steps to mitigate the risk of AI data breaches. Here are some proactive measures to consider.

Data Governance

Put in place robust data governance practices. This includes:

  • Classifying and labeling data based on sensitivity
  • Establishing clear access controls
  • Regularly monitoring data usage

Security by Design

Integrate security considerations into AI development or adoption. Standard procedures for AI projects should be:

  • Secure coding practices
  • Vulnerability assessments
  • Penetration testing

Model Explainability

Invest in techniques like explainable AI (XAI) that increase transparency in AI models. This allows you to understand how the model arrives at its results and identify potential vulnerabilities or biases.

Threat Modeling

Conduct regular threat modeling exercises. This identifies potential weaknesses in your AI systems and data pipelines. This helps you rank vulnerabilities and allocate resources for remediation.

Employee Training

Educate your employees about AI security threats and best practices for data handling. Empower them to identify and report suspicious activity.

Security Patch Management

Keep all AI software and hardware components updated with the latest security patches. Outdated systems are vulnerable to known exploits, leaving your data at risk.

Security Testing

Regularly conduct security testing of your AI models and data pipelines. This helps identify vulnerabilities before attackers exploit them.

Stay Informed

Keep yourself updated on the latest AI security threats and best practices. You can do this by:

  • Subscribing to reliable cybersecurity publications
  • Attending industry conferences
  • Seeking out online workshops on AI and security

Partnerships for Enhanced Protection

Consider working with a reputable IT provider that understands AI security. We can offer expertise in threat detection as well as a vulnerability assessment and penetration testing tailored to AI systems. 

Additionally, explore solutions from software vendors who offer AI-powered anomaly detection tools. These tools can analyze data patterns. They identify unusual activity that might suggest a potential breach.

Get Help Building a Fortress Against AI Data Breaches

AI offers immense benefits. But neglecting its security risks can leave your company exposed. Do you need a trusted partner to help address AI cybersecurity?

Our team of experts will look at your entire IT infrastructure. Both AI and non-AI components. We’ll help you put proactive measures in place for monitoring and protection. Our team can help you sleep soundly at night in an increasingly dangerous digital space. 

Contact us today to schedule a chat about your cybersecurity.

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This Article has been Republished with Permission from The Technology Press.

7 Important Considerations Before You Buy Smart Home Tech  

Smart homes seem like something straight out of a sci-fi movie. They have lights that respond to your voice commands and thermostats that auto-adjust. Not to mention robot vacuums that clean your floors while you relax.

It’s all very tempting. But before you rush out and buy the newest gadget, there are some crucial considerations. Here are 7 essential things to ask yourself before diving headfirst into new smart home tech.

1. Does it Solve a Real Problem?

Not all smart home devices are created equal. Some offer genuine solutions to everyday problems. Others might be more novelty than necessity. Think critically about your daily routine. Identify tasks that you could streamline with smart technology. 

For instance, do you constantly forget to turn off the lights when you leave a room? Then, smart bulbs with motion sensors could be a game-changer. But a smart toaster might not be the most practical addition to your kitchen. Especially if your mornings are already a hectic rush.

2. Is It Compatible with Other Devices?

The world of smart home devices can be a bit like a high school cafeteria. Not all device brands play well together. Many smart devices rely on a central hub or app to function. So, ensure the gadget you choose is compatible with the ones you already have or plan to buy. 

Mixing and matching brands can lead to a frustrating user experience. Devices may refuse to communicate or need several apps to manage. Researching compatibility beforehand will save you a lot of headaches. 

PS: Help is on the way in the future. A new Matter standard aims to address cross-brand compatibility.

3. Is Your Wi-Fi Up to the Challenge?

Smart homes are like data-hungry beasts. They rely heavily on a strong and stable Wi-Fi connection to function properly. Is your internet slow, unreliable, or have limited bandwidth? If so, your smart home dreams might quickly turn into a frustrating nightmare. 

Just a few of the potential problems you might face with a weak Wi-Fi connection are:

  • Smart lights flickering on and off
  • Thermostats refusing to adjust
  • Voice assistants lagging behind your commands

Before investing in smart devices, consider upgrading your Wi-Fi router or internet plan. This helps ensure it can handle the increased data traffic.

4. Privacy Concerns Deserve Attention

Smart home devices collect data on your habits and routines. From the times you turn on the lights to the temperature you prefer in your home. These gadgets are constantly gathering information. Some companies may use this data to personalize your experience. But others might sell it to third-party vendors (usually advertisers). 

Before bringing a smart device into your home, take time to read the device’s privacy policy. What data does it collect? How is it used? Do you have any control over how your data is shared? Does the privacy policy raise red flags? Then, it might be best to look for a different device with stronger data protection practices.

5. Security Matters: Protect Your Smart Home

Unfortunately, the convenience of smart homes comes with an increased security risk. These devices connect to your Wi-Fi network. This means they can become vulnerable to hacking attempts. Hackers could potentially gain access to your home’s controls. As well as adjust settings or even steal sensitive data. 

To mitigate these risks, choose devices with strong security features such as encryption and two-factor authentication. Additionally, keep your devices updated with the latest software patches. This is crucial to address any known security vulnerabilities. Consider creating a separate “guest” Wi-Fi network for your smart home devices. This isolates them from your personal computers and other data-rich devices. The isolation gives you an extra layer of security.

6. Future-Proofing Your Smart Home

Technology evolves at a rapid pace. What’s cutting-edge today might be obsolete tomorrow. Before investing in a smart home device, consider the manufacturer’s reputation. You should look for details on software updates and long-term device support. Will the company continue to provide security patches and updates in the years to come?

If a device lacks a history of consistent software updates, it might be wise to look elsewhere. This helps to ensure your smart home doesn’t become outdated quickly.

7. Start Small and Scale Up Gradually

Don’t get carried away and try to automate your entire home overnight. Smart home technology can be a significant investment. It’s wise to take things slow. Start with a few key devices that address specific needs or pain points in your daily routine. 

For example, consider starting with smart lights or a smart thermostat. These help you experience the benefits of smart home technology but before diving into a full-blown home automation setup. This measured approach allows you to assess the usefulness of smart home devices. As well as identify any issues before committing to a larger investment.

Carefully consider these 7 essential questions before buying smart home devices. They’ll help ensure that your foray into the world of home automation is a success.

Need an Expert to Help with Smart Home Setup & Security?

Those “DIY” smart home setups are not always as easy (or secure) as they may sound. If you need help from a friendly technology expert, give us a call. We can help you craft a smart home that’s connected, secure, and truly helpful.


Contact us today to schedule a chat.

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This Article has been Republished with Permission from The Technology Press.

Why Continuous Monitoring is a Cybersecurity Must

Imagine this: you leave your house for vacation. You live in a shady neighborhood but feel confident your locks are secure, but you also don’t check
them daily. Are they really locked and safe? A tiny crack or hidden weakness could have occurred. It’s a disaster waiting to happen.

That’s the risk of neglecting continuous cybersecurity monitoring. Cyber threats are constantly evolving, and traditional security measures are no longer enough. Continuous monitoring acts as your vigilant digital guard. It’s constantly checking for weaknesses. It sounds the alarm before attackers exploit them.

Why Continuous Monitoring Matters

There are several reasons you need to watch your network. It’s not just a “good to have.” Here’s why continuous monitoring is a cybersecurity must for businesses of all sizes.

Breaches Happen Fast

Cyberattacks can happen in seconds. They exploit vulnerabilities before you even know they exist. Continuous monitoring provides real-time insights. It allows you to identify and respond to threats swiftly, minimizing potential damage.

Advanced Threats Need Advanced Defenses

Hackers are constantly developing sophisticated techniques. Some can bypass traditional perimeter defenses. Continuous monitoring delves deeper. It analyzes network traffic, user behavior, and system logs. It uncovers hidden threats lurking within your network.

Compliance Requirements Often Mandate It

Many industry regulations and data privacy laws require organizations to have continuous monitoring. Failure to comply can result in hefty fines and reputational damage.

Peace of Mind and Reduced Costs

Continuous monitoring helps prevent costly breaches and downtime. It also reduces the workload for security teams. It automates routine tasks, allowing them to focus on strategic initiatives.

What Does Continuous Monitoring Look Like?

Continuous monitoring isn’t a single tool. It’s a holistic approach that combines different elements. These include:

  • Log Management: Security logs are collected and analyzed for suspicious activity. Logs come from firewalls, devices, and applications.
  • Security Information and Event Management (SIEM): SIEM systems collect security data. They tap into various sources. They provide a centralized view of your security posture and identify potential threats.
  • Vulnerability Scanning: Regular scans identify weaknesses in your systems and applications. This allows you to patch them before attackers exploit them.
  • User Activity Monitoring: Monitoring user behavior can identify suspicious activity. For example, unauthorized access attempts or data exfiltration.
  • Network Traffic Analysis: Monitoring network traffic can reveal several risks:
    • Malware
    • Suspicious communication patterns
    • Attempts to breach your network defenses

Benefits Beyond Threat Detection

Continuous monitoring offers advantages beyond just identifying threats. Here are some extra benefits.

Improved Threat Detection Accuracy

Continuous monitoring reduces false positives. It does this by analyzing vast amounts of data. This allows your security team to focus on genuine threats.

Faster Incident Response

Continuous monitoring provides real-time alerts. This enables a quicker response to security incidents, minimizing potential damage.

Enhanced Security Posture

Continuous monitoring aids in identifying vulnerabilities. It helps you rank patching and remediation efforts. This proactively strengthens your security posture.

Compliance Reporting

Continuous monitoring systems can generate reports. This helps you prove compliance with relevant regulations. It also saves you time and resources during audits.

Getting Started with Continuous Monitoring

Implementing continuous monitoring doesn’t have to be overwhelming. You can begin with a few common-sense steps.

Assess Your Needs

Identify your organization’s specific security needs and compliance requirements. Have a cybersecurity assessment done. This is the best way to identify vulnerabilities you should address.

Choose the Right Tools

Select monitoring tools that align with your needs and budget. Consider managed security service providers (MSSPs) for a comprehensive solution. We can help you ensure a holistic cybersecurity strategy. Plus, we can tailor solutions for your budget.

Develop a Monitoring Plan

Define what your monitoring plan will look like. This helps ensure that things don’t get missed. Here are some things to include in your plan:

  • How you will track data
  • How you will handle alerts
  • Who handles responding to incidents

Invest in Training

Train your security team on how to use the monitoring tools as well as how to effectively respond to security alerts. Include training on reporting from monitoring systems. Ensure your team knows how to understand the insights they offer.

Continuous Monitoring: Your Cybersecurity Lifeline

In today’s threat landscape, continuous monitoring is not a luxury. It’s a security necessity. Proactive monitoring of your systems and data has many benefits. You can identify threats early and respond swiftly, as well as reduce the impact of cyberattacks.

Don’t wait for a security breach to be your wake-up call. Embrace continuous monitoring and take control of your cybersecurity posture. An ounce of prevention is worth a pound of cure, especially in the digital world.

Need Help with Your Cybersecurity Strategy?

Monitoring is one part of a holistic approach to cybersecurity. We’ll be happy to help you protect your business. We can customize a plan that works for your needs and budget.

Contact us today to discuss your needs.

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A Simple Guide to the Updated NIST 2.0 Cybersecurity Framework

Staying ahead of threats is a challenge for organizations of all sizes. Reported global security incidents grew between February and March of 2024. They increased by 69.8%. It’s important to use a structured approach to cybersecurity. This helps to protect your organization.

The National Institute of Standards and Technology (NIST) created a Cybersecurity Framework (CSF). It provides an industry-agnostic approach to security. It’s designed to help companies manage and reduce their cybersecurity risks. The framework was recently updated in 2024 to NIST CSF 2.0.

CSF 2.0 is a comprehensive update that builds upon the success of its predecessor. It offers a more streamlined and flexible approach to cybersecurity. This guide aims to simplify the framework. As well as make it more easily accessible to small and large businesses alike.

Understanding the Core of NIST CSF 2.0


At the heart of CSF 2.0 is the Core. The Core consists of five concurrent and continuous Functions. These are: Identify, Protect, Detect, Respond, and Recover. These Functions provide a high-level strategic view of cybersecurity risk, as well as an organization’s management of that risk. This allows for a dynamic approach to addressing threats.

Here are the five Core Functions of NIST CSF 2.0:

  1. Identify
    This function involves identifying and understanding the organization’s assets, cyber risks, and vulnerabilities. It’s essential to have a clear understanding of
    what you need to protect. You need this before you can install safeguards.
  2. Protect
    The protect function focuses on implementing safeguards. These protections are to deter, detect, and mitigate cybersecurity risks. This includes measures such as firewalls, intrusion detection systems, and data encryption.
  3. Detect
    Early detection of cybersecurity incidents is critical for minimizing damage. The detect function emphasizes the importance of detection, as well as having mechanisms to identify and report suspicious activity.
  4. Recover
    The recover function focuses on restoring normal operations after a cybersecurity incident. This includes activities such as data restoration, system recovery, and
    business continuity planning.
  5. Respond
    The respond function outlines the steps to take in the event of a cybersecurity incident. This includes activities such as containment, eradication, recovery, and
    lessons learned.
  6. Recover
    The recover function focuses on restoring normal operations after a cybersecurity incident. This includes activities such as data restoration, system recovery, and
    business continuity planning.

Profiles and Tiers: Tailoring the Framework

The updated framework introduces the concept of Profiles and Tiers. These help organizations tailor their cybersecurity practices. They can customize them to their specific needs, risk tolerances, and resources.

Profiles

Profiles are the alignment of the Functions, Categories, and Subcategories. They’re aligned with the business requirements, risk tolerance, and resources of
the organization.

Tiers

Tiers provide context on how an organization views cybersecurity risk as well as the processes in place to manage that risk. They range from Partial (Tier 1) to
Adaptive (Tier 4).

Benefits of Using NIST CSF 2.0

There are many benefits to using NIST CSF 2.0, including:

  • Improved Cybersecurity Posture: By following the guidance in NIST CSF 2.0, organizations can develop a more comprehensive and effective cybersecurity program.
  • Reduced Risk of Cyberattacks: The framework helps organizations identify and mitigate cybersecurity risks. This can help to reduce the likelihood of cyberattacks.
  • Enhanced Compliance: NIST aligned CSF 2.0 with many industry standards and regulations. This can help organizations to meet compliance requirements.
  • Improved Communication: The framework provides a common language for communicating about cybersecurity risks. This can help to improve communication between different parts of an organization.
  • Cost Savings: NIST CSF 2.0 can help organizations save money. It does this by preventing cyberattacks and reducing the impact of incidents.

Getting Started with NIST CSF 2.0

If you are interested in getting started with NIST CSF 2.0, there are a few things you can do:

  • Familiarize yourself with the framework: Take some time to read through the NIST CSF 2.0 publication. Familiarize yourself with the Core Functions and categories.
  • Assess your current cybersecurity posture: Conduct an assessment of your current cybersecurity posture. This will help you identify any gaps or weaknesses.
  • Develop a cybersecurity plan: Based on your assessment, develop a cybersecurity plan. It should outline how you will put in place the NIST CSF 2.0 framework in your organization.
  • Seek professional help: Need help getting started with NIST CSF 2.0? Seek out a managed IT services partner. We’ll offer guidance and support.

By following these steps, you can begin to deploy NIST CSF 2.0 in your organization. At the same time, you’ll be improving your cybersecurity posture.

Schedule a Cybersecurity Assessment Today

The NIST CSF 2.0 is a valuable tool. It can help organizations of all sizes manage and reduce their cybersecurity risks. Follow the guidance in the framework. It will help you develop a more comprehensive and effective cybersecurity program.

Are you looking to improve your organization’s cybersecurity posture? NIST CSF 2.0 is a great place to start. We can help you get started with a cybersecurity assessment. We’ll identify assets that need protecting and security risks in your network. We can then work with you on a budget-friendly plan. Contact us today to schedule a cybersecurity assessment.

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Hot off the Digital Presses… Learn About Microsoft Copilot for Finance

Microsoft Copilot has been heading up the business AI charge. It’s used in Word, Excel, Edge, Windows, and more. This genAI-powered app is also showing up in
various function-related activities. The latest of which is finance processes.

Microsoft Copilot for Finance is a game-changer. It injects the power of next-generation AI into the heart of your everyday workflow. Imagine having an AI companion that understands the intricacies of finance as well as collaborates seamlessly with you.

It can help a seasoned financial analyst or a curious learner. It automates repetitive tasks and provides real-time insights. Copilot is poised to revolutionize how we navigate the fiscal realm.

Read on to see why this innovative tool should be on your financial radar.

What Is Microsoft Copilot for Finance?

First, let’s have an overview of this new application. Copilot for Finance is a new Copilot experience in Microsoft 365. It features AI-assisted help for financial professionals. It does this from within productivity apps they use every day.

Microsoft Copilot for Finance connects to business financial systems such as Dynamics 365 and SAP. It provides finance-based insights and guided actions in:

  • Outlook
  • Excel
  • Teams
  • Other Microsoft 365 Applications

Benefits of Using Copilot for Finance

Breaking Free from the Manual Grind

Finance professionals are drowning in repetitive tasks. These include data entry, review cycles, and report generation. Copilot for Finance throws a lifeline to finance professionals. It automates these mundane activities and frees up valuable time for strategic thinking. Imagine a world where you can focus on high-impact tasks: tasks like financial planning, risk analysis, and driving business growth.

AI-Powered Insights at Your Fingertips

Copilot for Finance isn’t just about automation; it’s about intelligence. This AI assistant learns your organization’s financial data and behavior. It surfaces insights you might have missed.

Imagine uncovering hidden trends and predicting cash flow issues as well as identifying areas for cost optimizations– all powered by AI that works seamlessly
within your existing Microsoft 365 environment.

Tailored for Your Team

Copilot for Finance isn’t a one-size-fits-all solution. It caters to the specific needs of different financial roles. Imagine streamlining audits with a simple prompt or simplifying collections with automated communication and payment plans. It can also speed up financial reporting with effortless variance detection. Copilot for Finance empowers every member of your finance team. It does this with role-specific workflows and features.

Seamless Integration for a Frictionless Experience

Copilot for Finance integrates effortlessly with your existing Microsoft 365 tools. Such as Excel, Outlook, and Teams. This means no more jumping between applications. No more struggling to import data. Imagine accessing insightful financial insights directly within your familiar workflow. This eliminates silos and streams communication across your team.

Built with Trust in Mind

Security and compliance are paramount in the world of finance. Copilot for Finance inherits the robust security features you trust from Microsoft 365. Imagine leveraging a solution that adheres to the strictest data privacy regulations. This gives you peace of mind and ensures your financial data remains secure.

A Glimpse into the Future of Finance

Copilot for Finance represents a significant leap forward in financial technology. It’s more than just automation. It’s about harnessing the power of AI to augment human expertise as well as transform the way finance operates.

Imagine a future where tedious tasks are a thing of the past. They’re replaced by a world of data-driven insights and strategic decision-making, all at the click of a button or text prompt.

Getting Started with Copilot for Finance

Microsoft Copilot for Finance is currently available for early adopters. Do you want to experience its transformative potential? Here’s how to get started:

  • Visit the Copilot for Finance website: This website provides a wealth of information. This includes product details, functionalities, and more.
  • Review Requirements: Ensure you meet the licensing requirements. These include specific Microsoft 365 subscriptions as well as browser specifics, and other guidelines.
  • Connect with Your IT Provider: We can offer support to set up Copilot for Finance. We’ll ensure it’s integrated and secured and also train your team on its helpful features.

The Future is Now: Embrace the Power of AI

The world of finance is evolving rapidly. Microsoft Copilot for Finance empowers you to embrace this change. As well as navigate the future with confidence. Copilot for Finance offers AI-powered insights, streamlined workflows, and seamless integration. It could soon become an indispensable tool for every
finance professional.

Get Expert Microsoft 365 & Copilot Guidance

AI tools in Copilot are dominating business transformations. You can join, or risk missing out on what AI has to offer. We can help you unlock the full potential of Copilot in Microsoft 365. As well as propel your business forward with AI power.

Contact us today to see how we can help your business.

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iPhone Running Slow? Speed It up with One of These Tips

Let’s face it, iPhones are amazing devices. But even the sleekest, most powerful iPhone can succumb to the dreaded slowdown. Apps take forever to load and scrolling feels sluggish. Pretty soon, simple tasks become frustrating ordeals.

If your iPhone has gone from speedy sidekick to sluggish snail, don’t despair! We are sharing some easy tips to get your iPhone back in tip-top shape.

Give it a Restart: The Digital Power Nap

This might seem like a no-brainer, but you’d be surprised! How long has it been since you’ve turned off your device? Just like us, iPhones need an occasional reboot. Restart your phone. This clears temporary files, closes lingering apps, and frees up memory. It’s a quick and easy way to give your iPhone a much-needed refresh.

Clean Out the Digital Clutter

Our iPhones can become digital packrats, hoarding photos, videos, and apps we no longer use. Do you really need all those selfies? This clutter can slow things
down. Take some time to declutter your digital life.

Photos and Videos

Review your photo and video library. Delete blurry pics, duplicates, and anything you don’t need anymore. Consider using cloud storage services like iCloud Photos or OneDrive. These store precious memories without clogging up your device’s storage space. Many also have an automated upload feature when you snap a new pic.

Unused Apps

Be honest, how many apps do you use daily? Identify apps you haven’t touched in months and delete them. This frees up phone storage space. It can also reduce background activity and improve battery life.

Offload Unused Apps & Keep Data (iOS 11 and later)

This nifty feature lets you free up storage space by keeping an app’s data while deleting the app itself. When you need the app again, you can simply download it without losing any saved data.

Remove Unneeded Podcasts

Many podcasts download to your device without you realizing it. This allows you to listen without a direct connection but can fill up your device fast! If you listen to several podcasts, they all can be taking up valuable space. Review your iPhone’s storage and remove unnecessary podcast downloads.

Tame Background App Refresh

Background App Refresh allows apps to fetch new content. This happens even when you’re not actively using them. It can be helpful for staying up-to-date but it can also drain your battery and slow down your phone.

Review your Background App Refresh settings. Turn it off for apps you don’t need constantly refreshing in the background.

Not Every App Needs to Know Where You Are

Many apps constantly track your location. They do it even when you’re not using them. This location tracking can drain your battery and impact performance. Review your Location Services settings. Restrict access for apps that don’t need constant location awareness.

Reduce Motion Effects

Apple’s fancy motion effects include things like app parallax and zoom animations. They can be beautiful, but they can also be resource-intensive. Turn off iPhone motion effects. This can free up processing power and make your iPhone feel snappier.

Update Your Apps and iOS

App and iOS updates often include performance improvements and bug fixes. Make sure you’re running the latest versions of your apps and iOS. This ensures
optimal performance and security.

Disable Automatic Downloads

Automatic app and iOS updates are convenient, but they can sometimes happen at inconvenient times, slowing down your phone. Consider disabling automatic downloads. Update apps and iOS manually when you have time and a good Wi-Fi connection. Make this a recurring task on your calendar. These updates are important for security, so you don’t want to forget them.

Nuclear Option: Reset Your iPhone

If all else fails, a factory reset might be necessary. This wipes your iPhone clean and restores it to its original settings. It can be the most effective way to clear out bugs that might be causing slowdowns.

But be careful with this nuclear option. Before doing a factory reset, be sure to back up your iPhone. Also, sign out of iCloud. This ensures you avoid losing important data.

Check Your Battery Health

A degraded battery can also contribute to slowdowns. Head to Settings > Battery > Battery Health. Here you can see your iPhone’s maximum battery capacity. If
it’s below 80%, your phone might be throttling performance to conserve battery life. In this case, consider replacing your battery for optimal performance.

Follow these simple tips. They’ll help you diagnose the cause of your iPhone’s sluggishness as well as get it running smoothly again. A little maintenance goes
a long way in keeping your iPhone happy and fast!

Need Help with a Smartphone or Tablet?

When your smartphone isn’t working right, it can be a real pain. Don’t struggle. Get help from the pros. Our team can diagnose internal and external smartphone issues as well as help with tablets, laptops, and other devices.

Contact us today to see how we can help.

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Is Your Business Losing Money Because Employees Can’t Use Tech?

Shiny new tech can be exciting! It promises increased efficiency, happier employees, and a competitive edge. It’s also necessary to stay competitive in today’s technology-driven business world.

But that promise can turn into a financial nightmare if you neglect two important things. These are employee training and change management. You can end up losing money simply because employees can’t use their technology.

When employees have trouble using their business tools, productivity drops. Mistakes can be made, and customer service can fall. Read on for common staff technology issues as well as the solutions.

Lack of Technology Training

Imagine investing in a top-of-the-line CRM system, then you see your sales team floundering instead of excelling. You were expecting the CRM to make their jobs easier, but they can’t find key features, struggle with data entry, and miss deadlines.

Why? Because they haven’t been properly trained on the new software. This scenario plays out in countless businesses. It leads to the following costs:

Lost Productivity

Employees fumbling with unfamiliar tech lose valuable work time. Imagine the lost sales opportunities if your team can’t process orders or can’t generate reports due to inadequate training on the new CRM.

Costly Errors

Confusion and frustration lead to mistakes. Inaccurate data entered into the new system requires time and money to fix. This impacts budgets and potentially damages client relationships.

Demotivation and Resistance

Struggling with a new system is demoralizing. Untrained employees might resist using it altogether. They can cling to outdated (but familiar) methods. This hinders adoption and negates the benefits of the new tech.

Failing to Manage the Change

New technology disrupts workflows. Without proper change management, employees feel overwhelmed and insecure. Change management is looking at the “human” side of change. It’s about helping employees understand why things are changing as well as providing training, support, and other engagement. The goal is to help them transition successfully.

Organizations using change management are 67% more likely to achieve desired project outcomes.

When companies neglect change management, the following can happen.

Low Morale

Change can be stressful. Employees can feel lost and undervalued, especially due to a lack of clear communication and support during the transition. This can lead to low morale and a negative work environment.

Shadow IT

Employees may feel the new system isn’t meeting their needs. This can cause them to resort to using unauthorized tools (shadow IT). This creates security risks and undermines the investment in the new technology.

Resistance to Future Improvements

A negative experience with a tech rollout can make employees wary of future changes. This can hinder innovation as well as make it difficult for the company to adapt to evolving market trends. Without change management, employees tend to get “change fatigue.” This can make them less productive.

Building a Bridge to Success

The key to unlocking the true value of new technology? It lies in effective training and change management. Here’s how to avoid the negative costs and get the full benefits from your tech.

Invest in Comprehensive Training

Don’t treat training as an afterthought. Yes, some tools say they’re easy to use, but people have different tech literacy levels. Some may pick up things quickly, but many don’t. There’s no replacement for targeted training on a business application.

Develop a tailored training program that goes beyond basic features. Include video tutorials, hands-on workshops, and ongoing support resources. This helps everyone feel comfortable using the new tools.

Focus on User Adoption, Not Just Features

Training shouldn’t just explain how the software works. It should focus on how the new system will benefit employees in their daily tasks as well as improve
workflow efficiency. If employees don’t adopt the tech well, you don’t see its full benefits.

Embrace Change Management

Communicate the “why” behind the change. Explain how the new technology will make everyone’s jobs easier as well as ultimately benefit the company as a whole. Encourage open communication and address concerns throughout the transition.

The Takeaway

New technology is a powerful tool, but it’s only as valuable as its users. Prioritize employee training and change management. This will help you bridge the gap between a shiny new system and a real return on investment.

Happy, well-trained employees using the right tools are your secret weapon. They can help you maximize efficiency, boost morale, and stay ahead of the curve. Don’t let a lack of training turn your tech upgrade into a financial drain.

Need Help With Technology Training?

Efficiency and productivity improvements are the goals of most technology transformations. We can help you meet your tech goals with staff training. We can tailor training and support to your needs, as well as helping your team excel with new tech and existing tools.

Are you ready to discuss a tailored tech training plan for your staff?

Contact us today to learn more.

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10 Easy Steps to Building a Culture of Cyber Awareness

Cyberattacks are a constant threat in today’s digital world. Phishing emails, malware downloads, and data breaches. They can cripple businesses and devastate personal lives.

Employee error is the reason many threats get introduced to a business network. A lack of cybersecurity awareness is generally the culprit. People don’t know any better, so they accidentally click a phishing link. They also create weak passwords, easy for hackers to breach.

It’s estimated that 95% of data breaches are due to human error.

But here’s the good news, these mistakes are preventable. Building a strong culture of cyber awareness can significantly reduce your risks.

Why Culture Matters

Think of your organization’s cybersecurity as a chain. Strong links make it unbreakable, while weak links make it vulnerable. Employees are the links in this chain. By fostering a culture of cyber awareness, you turn each employee into a strong link. This makes your entire organization more secure.

Easy Steps, Big Impact

Building a cyber awareness culture doesn’t require complex strategies or expensive training programs. Here are some simple steps you can take to make a big difference.

1. Start with Leadership Buy-in

Security shouldn’t be an IT department issue alone. Get leadership involved! When executives champion cyber awareness, it sends a powerful message to the organization. Leadership can show their commitment by:

  • Participating in training sessions
  • Speaking at security awareness events
  • Allocating resources for ongoing initiatives

2. Make Security Awareness Fun, Not Fearful

Cybersecurity training doesn’t have to be dry and boring. Use engaging videos, gamified quizzes, and real-life scenarios. These keep employees interested and learning.

Think of interactive modules. Ones where employees choose their path through a simulated phishing attack. Or short, animated videos. Videos that explain complex security concepts in a clear and relatable way.

3. Speak Their Language

Cybersecurity terms can be confusing. Communicate in plain language, avoiding technical jargon. Focus on practical advice employees can use in their everyday work.

Don’t say, “implement multi-factor authentication.” Instead, explain that it adds an extra layer of security when logging in. Like needing a code from your phone on top of your password.

4. Keep it Short and Sweet

Don’t overwhelm people with lengthy training sessions. Opt for bite-sized training modules that are easy to digest and remember. Use microlearning approaches delivered in short bursts throughout the workday. These are a great way to keep employees engaged and reinforce key security concepts.

5. Conduct Phishing Drills

Regular phishing drills test employee awareness and preparedness. Send simulated phishing emails and track who clicks. Use the results to educate employees on red flags and reporting suspicious messages.

But don’t stop there! After a phishing drill, take the opportunity to dissect the email with employees. Highlight the telltale signs that helped identify it as a fake.

6. Make Reporting Easy and Encouraged

Employees need to feel comfortable reporting suspicious activity without fear of blame. Create a safe reporting system and acknowledge reports promptly. You can do this through:

  • A dedicated email address
  • An anonymous reporting hotline
  • A designated security champion employees can approach directly

7. Security Champions: Empower Your Employees

Identify enthusiastic employees who can become “security champions.” These champions can answer questions from peers. As well as promote best practices through internal communication channels. This keeps security awareness top of mind.

Security champions can be a valuable resource for their colleagues. They foster a sense of shared responsibility for cybersecurity within the organization.

8. Beyond Work: Security Spills Over

Cybersecurity isn’t just a work thing. Educate employees on how to protect themselves at home too. Share tips on strong passwords, secure Wi-Fi connections, and avoiding public hotspots. Employees who practice good security habits at home are more likely to do so in the workplace.

9. Celebrate Successes

Recognize and celebrate employee achievements in cyber awareness. Did someone report a suspicious email? Did a team achieve a low click-through rate on a phishing drill? Publicly acknowledge their contributions to keep motivation high. Recognition can be a powerful tool. It’s helps reinforce positive behavior and encourages continued vigilance.

10. Bonus Tip: Leverage Technology

Technology can be a powerful tool for building a cyber-aware culture. Use online training platforms that deliver microlearning modules and track employee progress. You can schedule automated phishing simulations regularly to keep employees on their toes.

Tools that bolster employee security include:

The Bottom Line: Everyone Plays a Role

Building a culture of cyber awareness is an ongoing process. Repetition is key! Regularly revisit these steps. Keep the conversation going. Make security awareness a natural part of your organization’s DNA.

Cybersecurity is a shared responsibility. By fostering a culture of cyber awareness your business benefits. You equip everyone in your organization with the knowledge and tools to stay safe online. Empowered employees become your strongest defense against cyber threats.

Contact Us to Discuss Security Training & Technology

Need help with email filtering or security rules setup? Would you like someone to handle your ongoing employee security training? We can help you reduce your cybersecurity risk in many ways.

Contact us today to learn more.


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What Were the Coolest Consumer Products Showcased at CES 2024?

The annual Consumer Electronics Show (CES) was an exciting one this year. It left us with a mind-blowing glimpse into the future of technology. CES 2024 showcased a smorgasbord of cutting-edge gadgets. Including transparent TVs and robot pet buddies. These gadgets promise to revolutionize our homes and the way we interact with the world.

With so much innovation on display, which products truly stood out as the coolest of the cool? Buckle up as we delve into the hottest highlights from CES 2024!

Beyond the Screen: Immersive Entertainment Takes Center Stage

CES is always a hotbed for mind-bending displays, and 2024 was no different. Here are some innovations that will redefine how we experience entertainment:

  • Samsung’s S95D OLED TV: Samsung touts it as the ultimate gaming TV. This device boasts the world’s first 4K 144Hz panel. It’s designed to enable gamers to react faster than ever. It delivers glare protection and has 20% higher brightness than last year’s model.
  • LG’s 4K Transparent OLED TV: Imagine a TV that blends in perfectly with any decor. This futuristic marvel from LG redefines the concept of a home theater. It has a 77-inch UHD transparent OLED display. The customizable design includes shelves of metal frame material. It’s designed to look like furniture, blending beautifully in any home.
  • TCL’s Mini LED TVs: TCL introduced the “world’s largest” mini LED TV. The 115-inch device is designed to exceed the highest performance standards. It has 20,000 Local Dimming Zones to bring otherworldly depth and detail.

These are just a taste of the mind-blowing display advancements showcased at CES. With each iteration, TVs are evolving into immersive portals for entertainment. They’re increasingly blurring the lines between reality and the digital world.

The Wellness Revolution: Gadgets for a Healthier, Happier You

CES isn’t just about entertainment. It’s also about harnessing technology to improve our well-being. Here are some health and fitness gadgets that caught our eye:

  • Evie Ring: This sleek, non-invasive ring is a game-changer for women’s health tracking. It monitors a wide range of important data. Including, sleep patterns, heart rate, blood oxygen levels, and menstrual cycles. The Evie Ring provides women with a holistic picture of their health. Plus, it looks great too!
  • BMind Smart Mirror: Get ready to transform your bathroom into a personalized sanctuary. This AI-powered mirror attunes to your energy levels. It responds through lights, sound, and display. It’s the first smart mirror to incorporate cutting-edge AI. It can interpret expressions, gestures, and language. BMind even has an AI-driven virtual mindfulness coach.
  • LIPCURE BEAM: Amorepacific touts this as the world’s first beauty tech. It offers personalized lip and makeup care. Sensors incorporated in the tool offer lip-related diagnosis and treatment. LIPCURE BEAM reacts to specialized light spectrum. It can fortify collagen fibers in lips as well as establish moisture barriers.

These are just a few of the exciting advancements in wellness tech showcased at CES. The exciting products also included non-invasive health trackers and interactive workout experiences. CES 2024 highlights how technology is becoming part of achieving a healthier lifestyle.

The Future is Here: Unveiling the Unexpected

CES also throws some curveballs. This includes showcasing innovative concepts that push the boundaries of technology. Here are a couple of “out there” products that generated a lot of buzz:

  • Samsung’s Self-Driving-based Home Buddy: Move over, Roomba! Samsung unveiled a Self-Driving-based Projection System. It is the soul of the Home Buddy robot projector. It enables Home Buddy to move about a home and cast projections of videos, apps, etc. on suitable surfaces. This technology hints at the future. One where robots become integrated helpers in our daily lives.
  • Mymanu CLIK Pro Immersive Translation Earbuds: Ever wanted to speak another language? Mymanu’s CLICK earbuds put powerful translation capabilities in your ears. It enables users to communicate in over 50 languages. It offers an immersive experience to break down language barriers.
  • ORo Dog Companion: Why should humans have all the robotic fun? Ogmen Robotics introduced ORo an autonomous robot to keep your pets company. It can play, deliver treats, and even has a medication dispenser. ORo also integrates with several smart pet accessories. For the owners, it creates video stories for fun social media sharing.

These “out there” concepts may not be hitting store shelves anytime soon. But they showcase the relentless pace of innovation in the tech world.

Need Some Help Securing Your Smart Home?

CES 2024 gave us a glimpse into the future. Where technology becomes even more integrated into our lives. While smart homes are convenient, they also pose risks. Especially when it comes to cybersecurity.

Do you need help ensuring your smart home is safe from hackers? Contact us today to learn how we can help.


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Smart Tips for Building a Smart Home on a Budget

Imagine a world where your lights turn on automatically as you walk in the door. Your coffee starts brewing before you even crawl out of bed. A simple voice command adjusts the temperature to your perfect setting.

This is no longer just something out of a sci-fi movie. Today’s smart technology seamlessly integrates with your daily life. It can create a more convenient, comfortable, and even secure living space.

But wait, haven’t smart homes always been synonymous with hefty price tags? Not necessarily. Some high-end smart home systems can indeed cost a small fortune. But building a smart home on a budget is absolutely achievable.

Here are some tips to transform your humble abode into a tech-savvy haven affordably:

The Wellness Revolution: Gadgets for a Healthier, Happier You

1. Start Small and Scale Up

You don’t need to overhaul your entire home at once. First, identify areas where smart tech can make a significant impact on your routine. For example, do you constantly forget to turn off the lights? Smart bulbs are a budget-friendly solution. They can automate lighting as well as sync with a voice assistant for hands-free control.

2. Think Beyond the Big Brands

Major tech companies dominate the smart home market. But there are many affordable alternatives from lesser-known brands that offer similar functionality. Explore online marketplaces. Read reviews to find smart plugs, sensors, and other devices that fit your needs and budget.

3. Embrace the Power of DIY

For the tech-savvy individuals out there, consider DIY smart home solutions. There are readily available kits that allow you to build your own smart switches or sensors. Look for readily available online resources. This approach does need some technical know-how. But it can be a rewarding way to create a customized smart home experience at a fraction of the cost.

4. Repurpose What You Already Have

Before you jump on the smart home bandwagon, take a good look around your house. Can you repurpose existing devices into smart devices? For instance, you can transform many older TVs into smart TVs. All they need is the help of a budget-friendly streaming device like a Chromecast or Fire Stick.

5. Get Crafty with Automation

There are creative ways to leverage existing technology to add a touch of smarts to your home. For example, you can use smart plugs to control table lamps or coffee makers. This creates a basic level of automation. You skip the need for expensive smart appliances.

6. Leverage Free Smartphone Apps

There are a ton of free smartphone apps that can add smart functionality to your home. Many don’t even need any extra hardware. Use sleep cycle tracking apps to mimic the sunrise and sunset. Download smart weather apps. Many can trigger adjustments to your thermostat based on the forecast.

7. Explore Open-Source Options

The open-source software community offers a treasure trove of possibilities. It’s a great place for budget-conscious smart home enthusiasts. Research open-source platforms like Home Assistant. They allow you to connect various smart devices from different brands. It puts them under one central hub. This eliminates the need for expensive proprietary systems.

8. Think Security First

While affordability is important, you should never compromise security. Do your research before purchasing any smart home device. Make sure they have proper encryption protocols and security updates in place. You want to ensure they protect your data and privacy.

9. Consider Subscription Services

Some subscription services deliver smart home functionalities. These services might offer bundled features. Such as cloud storage for security camera recordings. Or access to a wider range of voice assistant routines. Carefully check the subscription costs. Weigh them against the value they provide before signing up.

10. Be Patient and Play the Long Game

Building a smart home on a budget is a marathon, not a sprint. Take your time. Research different options and focus on the features that matter most to you. New and more affordable smart home products often hit the market. You can gradually add functionality and create your dream smart home one step at a time.

By following these tips, you can transform your home into a smart haven without breaking the bank. A smart home doesn’t have to be about the latest gadgets and gizmos. It’s about utilizing technology to enhance your comfort, convenience, and security. And doing it in a way that fits your lifestyle and budget.

Need Help Building a Savvy Smart Home Network?

Are you looking for a smart home guru to help you build your dream? Our expert team is pleased to help. We’ll work with you to plan an affordable smart home deployment as well as providing expert security and technical support.

Contact us today to learn more about our smart home services.


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